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Retail Operations

Description

The Retail Operations training program is a compulsory training module of the Certificate II Sport and Recreation qualification (SRC20106).

This Training Program encompasses the skills, knowledge and attitudes at the point of sale area in any retail store. It includes all aspects of dealing with stock within the store, presentation and promotion of merchandise, developing key selling skills, all aspects of operating the point of sale equipment according to store policies and procedures and minimising theft within the store.

Course Information

• Certification:
  On successfully completing both the training course and the on-the-job component of the program, candidates will receive a Statement of Attainment that includes the following units of competence from the National Community Recreation Industry Training Package.
  • WRR CS2B - Apply point of sale handling procedures
  • WRR F1B - Balance register/terminal
  • WRR I1B - Perform stock control procedures
  • WRR LP2B - Minimise theft
  • WRR M1B - Merchandise products
  • WRR S1B - Sell products and services
  • WRR S2B -Advise on products and services

On-the-job assessment

After attending the training program, candidates are required to complete on-the-job assessments. The workbooks are then forwarded to Royal Life Saving for assessment.

 

Course Dates & Venues

No Dates have been set for this Training Course. Please contact Life Saving WA on 1800 800 435 to talk to someone from our customer service centre.

Western Australia Only